She suggested maintenance and upgrades that would add to the value of the house while keeping within a budget that reflected our desire to receive the highest price with an "as is" sale. Her contractors, landscaper, and stager were very capable and efficient. She was very understanding of my elderly mother's mixed emotions about selling her home- and she spent a good deal of time making Mom feel comfortable about all the decisions. Lori helped me clear out the house, and we sold it in record time at a highly acceptable price. She's the best! Susan B.
She helped my husband and I search for our forever home during Covid which added an extra layer of complexity. However, Cheryl ensured we had a smooth and delightful experience from start to finish. She really listened to our needs and desires, and that, combined with her in-depth knowledge of the Walnut Creek area, ensured that she only showed us homes that we loved. Cheryl is extremely detailed oriented so we always knew we could depend on her to execute every step of the process flawlessly. We had several questions, and Cheryl was always available and was very patient. I can't say enough wonderful things about Cheryl (and I have a very high bar!) Stacey M.
In short, Lori is amazing! This was an emotional and complicated time for us as we had prepared our house for sale in March, as I was retiring before we ever imagined a pandemic was coming. We had initially started out using the services of another realtor, but found ourselves needing to make a change midway through the sales process - during a pandemic no less! Lori swept in and made numerous changes that benefited us greatly (which we would never have noticed or thought about on our own) and marketed us much more aggressively as was needed during this complicated time. She swapped out our staging, added higher-end photos and videos and engaged with potential buyers near and far with swift and sophisticated precision resulting in a dream sale process. The entire process went as smoothly as we could have ever imagined. We can now move forward with our retirement plans and only wish we had met Lori years earlier when we could have repeated our experience. Thanks Lori - and best of luck to you! Millie
From the moment we met her she worked tirelessly on our behalf, and it took no time at all before her intimate knowledge of the Bay Area market, combined with her unparalleled skills at coordinating all of the moving parts, paid dividends. Cheryl’s experience and insight into the market helped us to seamlessly navigate the many challenges that cropped up, and her efficiency and responsiveness truly set her apart from others. We feel fortunate to have worked with such a personable and skilled professional. Jerry W.
They were the perfect fit for us - extremely thorough, quick, and knowledgeable. Lori indulged us by touring different neighborhoods and pointing out the subtle pros-and-cons of each so we could make the best choice. In the competitive market, she was also able to turn around offers incredibly fast on our behalf. Her good reputation often preceded herself at open houses, as she is very well known. Her affability made the home buying experience extremely positive for us. As first-time buyers, we couldn't imagine a better team to have in our corner. Luke F.
We spent over a year looking for a home and she stuck with us the entire time. Her expertise really stood out during the negotiations. We made offers on several houses and each time she tailored our offer to maximize our chance of getting the home. She was always straightforward and honest with us about what to expect throughout the entire process. Brian C.
She spent real quality time talking to us so she had a good understanding of what we were looking for. She patiently researched, attended broker tours, and then recommend which open houses to attend. My husband and I both work and had a lot of business travel so Cheryl made the search process so easy to blend in with our schedule. She patiently helped us through four offers, and we are so very happy with our home! We started out in a business relationship but after the time we spent with her searching for the perfect forever home for my family and I, I now consider her to be a dear friend. Thank you, Cheryl! Julie & Brad M.
Our home sold in eight days for more than the list price. She has a great sense of timing and awareness of the local market. Cheryl provided guidance, help, and support with any problems that arose during these difficult pandemic times. Cheryl is a great realtor and an even better person. Bill & Pat M.
She was excellent in all aspects, including finding the right people for all the tasks such as staging and repairs. She was able to get us an off-market offer above our expected asking price, saving much time and effort. Lori is always friendly, a great communicator, and has put in every effort to get our house ready for sale. We used her to buy and sell a home in 2008 and were happy to work with her again in 2017. We recommend her 100%! Carol S. & Dave G.
She’s helped us with two transactions - first a rental, and then a purchase - and her guidance and knowledge of the area has helped us make a smooth transition into two new homes. Both properties required updates, and Cheryl’s local contact made sure we got the right renovations, on-time and at a great price. In this difficult market for buyers, we couldn’t recommend Cheryl more highly. Steve & Amanda S.
Her expertise, dedication, communication, follow-through, and attention to detail throughout each step of the sale of our house was excellent. Cheryl is a true professional and a pleasure to work with. Sandi R.
With no knowledge of the California market. I needed a knowledgeable and active local agent to sell my family home after my mother's death. After reviewing six local agents I chose Lori and am very happy with my choice. The sale netted more money than I expected. I live 700 miles away and when issues occurred in the sale process Lori did an excellent job of presenting the issues to me. Bill H.
Thanks to her expertise, pro-active way of working, creativity, and connections, we got a great price in cash for the house as is, with no contingencies, before it even got officially on the market. Although we were prepared to do some work on the house to get it more ready to sell for a better price, we didn't have to! Irene
Lori's offer to help clear out 60+ years of accumulated house contents was also a strong benefit. She rolled up her sleeves and spent a solid weekend sorting and clearing out the house, which lifted a huge burden from the family. Lori's suggestions to update the appearance of the home's interior made the house much more appealing to today's buyers. She worked diligently on our behalf, arranging home inspections and repairs. As with many older homes, unforeseen issues arise. She played the role of not only a realtor but a true partner in the process. We are very pleased with her work, and give her our highest recommendation. Paul N.
We ended up finding a great place a few months later and worked to prepare our old home for sale. Lori's knowledge, expertise, and team were instrumental for us to navigate the changing market in 2018 and we completed the sale over-asking price shortly after putting it on the market! Lori provided a great-looking staging, realistic sale projections, advanced online marketing, and thoughtful recommendations which ended in a successful sale. We would not hesitate to recommend Lori and her colleague Cheryl Hata to anyone looking or selling in the Lamorinda area! Thanks again! Stephen P.
As a first-time buyer, she helped me prepare and kept me informed of all the different scenarios that come with buying a new home. Cheryl went above and beyond and I definitely recommend and will use her for future home purchases. Lisa G.
Cheryl was so helpful in helping us understand neighborhoods, market conditions, distinctive regional factors, and navigate the complexities of buying a house during a pandemic. She was specifically helpful in helping us decode and understand disclosures and she went above and beyond after closing to help us make arrangements from across the country before we were able to be there in person. Alex & Natalie Z.
Working with her gave me a lot of peace of mind because she cared about making this the best possible experience for me. She listened to me when I explained what I needed; did a thorough market analysis to help arrive at the sales price; had great resources to prep the house for sale, and even helped with my garage sale! Lori's knowledge of real estate in this area is rooted in years of experience. I can't say enough about Lori's professional expertise and support! Jean H.
I wouldn’t hesitate to recommend her to anyone that is buying in the area. She learned very quickly about our likes and dislikes from different house viewings, would view many houses on our behalf, but most importantly her attention to detail was second to none. We couldn’t have made this move without her and as and when we move again Cheryl will be the first person we call. Tom & Jaqui L.
She is not only an outstanding real estate agent but she is also a wonderful partner in a sometimes stressful journey. She has mastered the craft of real estate and provided excellent guidance on every decision ranging from staging to list timing. What makes Lori truly special is she marries a customer-focused obsession to her expertise. We had a very tricky sale through a relocation service while also being out of state and Lori handled an extraordinary amount of overhead to make the transaction successful. She stayed composed and constructive through each step, and really served as both a real estate agent and an excellent project manager. We are immensely satisfied with our experience and highly recommend Lori. Brian B.
We cannot say enough great things about our experience working with them. We sold our house and were able to close on our dream home all within a six-week period! It was such a seamless process even with the crazy market right now. We enjoyed having two experts with many years of experience work with us to answer all of our questions. They treated us with the utmost care and really listened to our needs. Most importantly to us, they always responded to us in a very timely manner. They also have a great team of stagers, contractors, and loan agents that they work with. These two are truly best-in-class professionals. " Jessie and Jonathan R.
She went above and beyond at every step of the way during our recent real estate transaction in leasing out our long-time home in Orinda. She is extremely knowledgeable on the Orinda, Moraga and Lafayette market and has a huge network of contractors. Cheryl is very detailed oriented, has a great attitude and is very proactive. I highly recommend Cheryl for any of your real estate needs, on either the buy/sell or lease side. She gets my 5-star rating every day. Kim E.
I have worked with several capable brokers/agents, but Lori is the best. She has excellent market knowledge and marketing skills. Together with her team, they did a great job of getting my property ready for sale, pricing it, helping me on the negotiations and closing the sale. I will definitely recommend her to friends and be a return customer if the need arises. Jim W.
She is everything one would want in a realtor. She is very responsive, efficient, and knowledgeable. She knows how to market a home, set a fair price and negotiate the sale. Most importantly, her friendly and calm demeanor helps you get through the emotional twists and turns of selling and buying a home. She has assembled a five star team of real estate pros, stagers, contractors to make the transaction as easy as possible! Phyllis H.